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Civil Aviation Authority (CAA) | Sophie Jones

Meet the people and organisations who as members of the AISB work collaboratively to shape the future of aviation skills

Sophie Jones

AISB Member

Head of Customer Experience and STEM Sponsor

My Role at CAA

Sophie leads the Customer Experience and Modernisation Programme, driving innovation and service excellence across the organisation. She is also accountable for the delivery of the STEM and Skills Programme, engaging with partners and championing future talent and promoting careers in aviation and aerospace commitment to always putting our customers first.

The CAA is the independent UK regulator for aviation they uphold safety, security, passenger rights, and protect communities from environmental impact.

What is the value of AISB membership to your organisation?

The AISB promotes collaboration across government, regulatory bodies, and aviation industry organisations to drive meaningful change in skills development within the aviation sector. From a CAA perspective, the AISB provides a valuable platform to hear directly from industry stakeholders about their challenges, share our ongoing initiatives, and gain fresh ideas and insights from members.

As one of the task and finish group work stream leads focusing on future skills, I’ve seen how AISB enables cross-industry collaboration and brings in global perspectives through wider international initiatives, which strengthens our collective approach to shaping the future workforce.

Career Simulation

Lift Off - with the Civil Aviation Authority

Virtual work experience in aviation & aerospace regulation. Live talks with industry experts, quizzes & activities to explore careers!

Career Simulation

Spaceport License with Civil Aviation Authority

This Sprint will guide students through the process of preparing a simulated spacecraft launch license application for a hypothetical space mission.

Career Simulation

Sustainable Aircraft with Civil Aviation Authority

This Sprint will guide students through the process of conducting a feasibility study on implementing sustainable aviation fuel in aviation.

Career Simulation

Security with Civil Aviation Authority

This Sprint will guide students through information provided by the Sprint Mentor. Learning and using research and Investigation skills.

Want to keep learning? Explore more employer experiences to continue developing your skills:

Attracting fresh talent is critical to aviation employer organisations so why not join us and bring your expertise to our conversations!

For more information contact info@aisb.uk