

Sophie leads the Customer Experience and Modernisation Programme, driving innovation and service excellence across the organisation. She is also accountable for the delivery of the STEM and Skills Programme, engaging with partners and championing future talent and promoting careers in aviation and aerospace commitment to always putting our customers first.
The CAA is the independent UK regulator for aviation they uphold safety, security, passenger rights, and protect communities from environmental impact.
The AISB promotes collaboration across government, regulatory bodies, and aviation industry organisations to drive meaningful change in skills development within the aviation sector. From a CAA perspective, the AISB provides a valuable platform to hear directly from industry stakeholders about their challenges, share our ongoing initiatives, and gain fresh ideas and insights from members.
As one of the task and finish group work stream leads focusing on future skills, I’ve seen how AISB enables cross-industry collaboration and brings in global perspectives through wider international initiatives, which strengthens our collective approach to shaping the future workforce.
For more information contact info@aisb.uk